Are your products real gold or just gold-plated?
They’re the real deal.
Every piece in our collection is made of 14K solid gold not gold-plated, not gold-filled. That means no fading, no peeling, and no surprises down the road. Just pure, timeless beauty designed to last a lifetime.
When will I receive my order?
We get to work right away! Your order is usually crafted the same day and shipped the next business day.
- USA deliveries: Arrive in 1–3 business days
- Other countries: Typically delivered in 3–5 business days
Fast, insured, and tracked. You’ll be wearing your gold in no time.
Can I return or exchange my order?
Yes, we accept returns!
- Orders can be returned within 14 days of the order date.
- For custom-made or personalized pieces (like name necklaces or custom sizes), we’re unable to accept returns as they’re uniquely made just for you.
- Return shipping costs are the buyer’s responsibility.
We want you to absolutely love your jewelry — if there’s ever an issue, just message us and we’ll help make it right.
Can you create something custom for me?
Absolutely — we live for custom designs!
We can create personalized name necklaces, add birthstones, adjust chain lengths, or bring your own ideas to life. If you have a vision, we’d love to make it sparkle.
Send us a message — your dream piece might be just one conversation away.
Do your products come with a certificate?
All of our pieces are stamped with an official gold hallmark — either “585” or “14K”, depending on international standards.
Both marks confirm the same thing: your jewelry is made of solid 14K gold, containing exactly 58.5% pure gold.
(Yes, 585 = 58.5% gold = 14 karats = a timeless piece you’ll love forever )
You’ll find this hallmark on every single piece we sell — no exceptions.
Let’s also clarify something important:
We don’t include any fake or decorative “certificates of authenticity” printed in-house. While they may look pretty, they have no legal or technical value. Only authorized assay offices and certified labs can issue official gold certificates.
And yes — printing fake certificates is not just misleading, it’s actually illegal.
We don’t need a shiny card to prove what we’re made of. The hallmark speaks for itself — and so does your jewelry.
Do you offer gift packaging?
Yes, and it’s beautiful.
All orders arrive in elegant gift-ready packaging, perfect for birthdays, anniversaries, or a well-deserved treat for yourself.
Want to add a personal touch? Leave us a note at checkout — we’ll include your message in a special card.
