Are your products real gold or just gold-plated?
Theyāre the real deal.
Every piece in our collection is made of 14K solid gold not gold-plated, not gold-filled. That means no fading, no peeling, and no surprises down the road. Just pure, timeless beauty designed to last a lifetime.
When will I receive my order?
We get to work right away! Your order is usually crafted the same day and shipped the next business day.
- USA deliveries: Arrive in 1ā3 business days
- Other countries: Typically delivered in 3ā5 business days
Fast, insured, and tracked. Youāll be wearing your gold in no time.
Can I return or exchange my order?
Yes, we accept returns!
- Orders can be returned within 14 days of the order date.
- For custom-made or personalized pieces (like name necklaces or custom sizes), weāre unable to accept returns as theyāre uniquely made just for you.
- Return shipping costs are the buyerās responsibility.
We want you to absolutely love your jewelry ā if thereās ever an issue, just message us and weāll help make it right.
Can you create something custom for me?
Absolutely ā we live for custom designs!
We can create personalized name necklaces, add birthstones, adjust chain lengths, or bring your own ideas to life. If you have a vision, weād love to make it sparkle.
Send us a message ā your dream piece might be just one conversation away.
Do your products come with a certificate?
All of our pieces are stamped with an official gold hallmark ā either ā585ā or ā14Kā, depending on international standards.
Both marks confirm the same thing: your jewelry is made of solid 14K gold, containing exactly 58.5% pure gold.
(Yes, 585 = 58.5% gold = 14 karats = a timeless piece youāll love forever )
Youāll find this hallmark on every single piece we sell ā no exceptions.
Letās also clarify something important:
We donāt include any fake or decorative ācertificates of authenticityā printed in-house. While they may look pretty, they have no legal or technical value. Only authorized assay offices and certified labs can issue official gold certificates.
And yes ā printing fake certificates is not just misleading, itās actually illegal.
We donāt need a shiny card to prove what weāre made of. The hallmark speaks for itself ā and so does your jewelry.
Do you offer gift packaging?
Yes, and itās beautiful.
All orders arrive in elegant gift-ready packaging, perfect for birthdays, anniversaries, or a well-deserved treat for yourself.
Want to add a personal touch? Leave us a note at checkout ā weāll include your message in a special card.