Are your products real gold or just gold-plated?
Theyβre the real deal.
Every piece in our collection is made of 14K solid gold not gold-plated, not gold-filled. That means no fading, no peeling, and no surprises down the road. Just pure, timeless beauty designed to last a lifetime.
When will I receive my order?
We get to work right away! Your order is usually crafted the same day and shipped the next business day.
- USA deliveries: Arrive in 1β3 business days
- Other countries: Typically delivered in 3β5 business days
Fast, insured, and tracked. Youβll be wearing your gold in no time.
Can I return or exchange my order?
Yes, we accept returns!
- Orders can be returned within 14 days of the order date.
- For custom-made or personalized pieces (like name necklaces or custom sizes), weβre unable to accept returns as theyβre uniquely made just for you.
- Return shipping costs are the buyerβs responsibility.
We want you to absolutely love your jewelry β if thereβs ever an issue, just message us and weβll help make it right.
Can you create something custom for me?
Absolutely β we live for custom designs!
We can create personalized name necklaces, add birthstones, adjust chain lengths, or bring your own ideas to life. If you have a vision, weβd love to make it sparkle.
Send us a message β your dream piece might be just one conversation away.
Do your products come with a certificate?
All of our pieces are stamped with an official gold hallmark β either β585β or β14Kβ, depending on international standards.
Both marks confirm the same thing: your jewelry is made of solid 14K gold, containing exactly 58.5% pure gold.
(Yes, 585 = 58.5% gold = 14 karats = a timeless piece youβll love forever )
Youβll find this hallmark on every single piece we sell β no exceptions.
Letβs also clarify something important:
We donβt include any fake or decorative βcertificates of authenticityβ printed in-house. While they may look pretty, they have no legal or technical value. Only authorized assay offices and certified labs can issue official gold certificates.
And yes β printing fake certificates is not just misleading, itβs actually illegal.
We donβt need a shiny card to prove what weβre made of. The hallmark speaks for itself β and so does your jewelry.
Do you offer gift packaging?
Yes, and itβs beautiful.
All orders arrive in elegant gift-ready packaging, perfect for birthdays, anniversaries, or a well-deserved treat for yourself.
Want to add a personal touch? Leave us a note at checkout β weβll include your message in a special card.